• Analyze business processes, systems, and operational workflows to identify improvement opportunities • Gather, understand, and document business and technical requirements from stakeholders • Translate business needs into functional and technical specifications for development teams • Coordinate between business, technology, and operations teams to ensure alignment of project objectives • Identify process gaps and recommend optimization and automation solutions • Support solution design, implementation, and system enhancement initiatives • Prepare and maintain project documentation including BRD, FRD, process flows, use cases, API documents, site maps, component diagrams, and input/output documents • Assist QA teams in testing, validation, and ensuring solutions meet business requirements • Support change management activities and ensure smooth implementation of new processes or systems • Assist in internal and external audits related to systems, security, and compliance • Participate in effort estimation, risk assessment, version maintenance, CAR, and DAR activities • Track project progress and coordinate with stakeholders for timely delivery • Work with SDLC methodologies throughout project lifecycle management • Use project management and collaboration tools such as JIRA, draw.io, and related platforms Requirements • B.Tech / MCA / MBA or related qualification • 6+ years of relevant Business Analyst experience • Experience in IT, e-Governance, FinTech, or Digital Transformation projects • Certifications such as CSPO or CBAP will be an added advantage • Strong understanding of business operations and technology solutions Benefits • Access to health and wellness initiatives - MEDICIAL INSURANCE for employee is upto 5 Lakh per annum. • Performance-based rewards and recognition programs. • Supportive policies that promote work-life balance. • NPS ( NATIONAL PENSION SYSTEM) for all the employees as per their designations.