About Us: A global live-learning edtech platform for kids from 6 to 16 years to learn next-gen life skills such as Coding, Financial Literacy, Communication Skills and Robotics. BrightCHAMPS is currently valued at $650 million with a $63 million investment, and services 30+ countries (India, Indonesia, US, UAE, Vietnam, and many other countries across SEA and MENA) in 12+ languages across its 4 verticals. Responsibilities: HRBP & Employee Engagement: ● Act as the primary HR point of contact for the US Sales team. ● Conduct regular People Connect sessions to understand employee morale, concerns, and suggestions. ● Drive employee engagement initiatives tailored to night-shift and sales workforce dynamics. ● Support managers with HR guidance on workforce planning, team issues, and motivation strategies. Grievance Handling & Employee Relations: ● Manage employee grievances with empathy, confidentiality, and timely resolution. ● Work closely with senior HR and leadership on sensitive or escalated cases. ● Ensure a fair, transparent, and compliant approach to employee relations. Data Management & HR Operations: ● Maintain accurate employee records including personal data, performance updates, attendance, leave records, and HR documents. ● Prepare monthly HR dashboards, reports, and MIS for leadership review. ● Partner with payroll and admin teams to ensure smooth processing of employee-related operations. Exit & Off boarding Management: ● Handle end-to-end exit process including resignation acceptance, notice period discussions, exit interviews, clearance, and documentation. ● Identify trends from exit feedback and share insights to reduce attrition. ● Coordinate knowledge-transfer and ensure smooth transition planning. Talent & Performance Support: ● Support the performance review process for the US sales team. ● Facilitate probation reviews, performance discussions, and documentation. ● Track KPIs and provide insights to managers to help improve team performance. Compliance & Policy Implementation: ● Ensure adherence to company policies across shifts, especially around attendance, discipline, workplace conduct, and safety. ● Guide employees on HR policies, benefits, leave structures, and processes. ● Ensure compliance with internal HR guidelines and statutory requirements. Collaboration & Stakeholder Management: ● Work closely with Sales Leadership, Training, Admin, and HR teams to ensure a seamless employee lifecycle. ● Partner with Recruitment teams to support manpower planning and onboarding when required. ● Assist in implementing strategic HR initiatives for a growing US-region business unit.