Senior Salesforce manager
Cliqhr · cliqhr.co.in
ChennaiHybridLead / Manager12+ yrs
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The job in short
Leads enterprise Salesforce platform strategy, governance and business automation.
SalesforceAuditCompliance
Details
- Found
- 34 d ago · posted 2026-10-04
- Location
- Chennai, Tamil Nadu
Full description
We are looking for a Senior Salesforce Manager – Business Automation to provide strategic leadership, platform ownership, and governance across Salesforce and enterprise business systems. The ideal candidate will have extensive experience leading enterprise Salesforce implementations, driving Lead-to-Cash transformation initiatives, and managing global cross-functional teams. This leadership role focuses on defining Salesforce strategy, overseeing enterprise architecture, ensuring platform governance, and delivering scalable, secure, and high-performing business automation solutions.
Key Responsibilities
• Define and own the long-term Salesforce and Business Automation strategy aligned with organizational goals.
• Serve as the Executive Product Owner for Salesforce across Sales, Finance, Support, and Operations.
• Develop and manage Salesforce platform roadmaps, investment plans, and business priorities.
• Partner with executive leadership to translate business requirements into scalable enterprise solutions.
• Provide governance and oversight for Agile delivery across multiple Salesforce initiatives.
• Review and approve solution architecture, technical designs, release plans, and deployment strategies.
• Oversee Salesforce integrations with enterprise applications including NetSuite, Salesforce CPQ+, Conga CLM, DocuSign, Marketo, Salesloft, and LinkedIn Sales Navigator.
• Manage enterprise data governance, security, compliance, migration, and lifecycle management.
• Lead, mentor, and develop Salesforce Managers, Administrators, Business Analysts, and cross-functional teams.
• Manage strategic vendor relationships, implementation partners, and system integrators.
• Drive continuous improvement, platform optimization, governance, audit readiness, and risk management initiatives.
• Identify automation opportunities and implement innovative Salesforce capabilities.
• Ensure compliance with enterprise information security policies, data protection standards, and governance frameworks.
Key Skills and Qualifications
• Bachelor's or Master's degree in Computer Science, Information Technology, Business, or a related field.
• 12+ years of enterprise Salesforce platform experience.
• 3+ years of people management experience leading global or cross-functional Salesforce teams.
• Proven experience managing Lead-to-Cash (L2C) business processes in enterprise environments.
• Strong expertise in Salesforce Platform Management, Salesforce Architecture, and Business Automation.
• Hands-on experience with Salesforce Sales Cloud, Salesforce CPQ+, and enterprise finance system integrations using Boomi or MuleSoft.
• Deep knowledge of:
• Enterprise Architecture
• Data Architecture
• Integration Architecture
• Identity & Access Management
• Deployment Architecture
• Sharing & Visibility Architecture
• Development Lifecycle Management
• Experience delivering enterprise solutions using Agile or hybrid delivery methodologies.
• Strong understanding of Data Governance, Information Security, Risk Management, and Compliance.
• Excellent leadership, stakeholder management, communication, and decision-making skills.
• Proven ability to lead large-scale digital transformation and business automation initiatives.
• Mandatory Certifications:
• Salesforce Certified Administrator
• Salesforce Certified Advanced Administrator or Salesforce Platform App Builder
Apply by sending your CV to [email protected]
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