• Handle Inpatient (IP) and Outpatient (OP) billing processes accurately and efficiently. • Process and manage cash collections, receipts, refunds, and settlements. • Verify and process insurance claims, coordinate with insurance providers, and resolve queries. • Ensure timely generation of invoices and maintain accurate billing records. • Reconcile daily billing and cash transactions with accounts. • Assist patients and families with billing-related queries and provide clear explanations. • Maintain confidentiality of patient and financial records in compliance with hospital policies. • Identify billing errors/discrepancies and take corrective actions promptly. • Collaborate with front office, accounts, and insurance teams for smooth workflow. • Prepare and share periodic billing and collection reports with management. Requirements • Any Graduate with relevant experience. • 3–5 years of experience in hospital/healthcare billing, with exposure to IP & OP billing. • Strong knowledge of insurance claim procedures and documentation. • Proficiency in billing software and MS Office applications. • Strong communication and interpersonal skills for handling patients and internal teams. • Ability to manage cash responsibly and reconcile accounts.