Key Responsibilities • Greet and welcome customers as they enter the showroom, providing them with a warm and friendly atmosphere • Understand and educate customers on our products, including design features, materials, and pricing • Assist customers in finding the right furniture for their homes, taking into consideration their needs, style, and budget • Maintain a clean and organized showroom, ensuring all products are properly displayed and in stock. • Process transactions accurately and efficiently, including handling cash, credit cards, and other forms of payment • Collaborate with the sales team to track and fulfill customer orders in a timely manner • Respond to customer inquiries and complaints, providing prompt and effective solutions • Keep up-to-date with industry trends and new product offerings to be able to provide informed expertise to customers • Assist in organizing and hosting events, such as product launches and sales promotions • Contribute to the overall success of the showroom by achieving sales targets and providing feedback to improve processes and customer experiences Requirements • High school diploma or equivalent required; Bachelor's degree in business or related field preferred • 2-4 years of experience in a customer-facing role, preferably in retail or furniture sales • Excellent communication and interpersonal skills with a strong customer service focus • Ability to multitask and thrive in a fast-paced environment • Strong attention to detail and organizational skills • A positive and enthusiastic attitude • Proficient in Microsoft Office and other computer applications • Flexible schedule, including evenings and weekends, as needed • Knowledge and understanding of furniture design and style trends preferred