Operations Specialist- Background Verification
Springworks · springworks.in
IndiaRemoteEntry level0–3 yrs
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The job in short
Background verification operations specialist handling employment checks.
B2B
Details
- Found
- 21 d ago · posted 2026-10-04
- Role
- Specialist / Analyst (other)
- Source
- The company’s own careers site
Full description
This is a remote position.
About Us:
Springworks is on a mission to build tools and products that power the era of Remote/Hybrid work. Our products are trusted by over 350,000 remote/hybrid employees across 10,000+ organizations in 55+ countries—helping teams work smarter, faster, and more collaboratively.
Our product suite includes:
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SpringVerify: A B2B background verification platform for seamless hiring.
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EngageWith: A recognition platform that fosters vibrant workplace cultures.
Job Summary:
We are looking for a detail-oriented and reliable Background Verification Specialist to join our Employment Verification team. This role involves conducting end-to-end employment background checks to validate candidate information, maintain quality standards, and ensure timely completion of verification tasks. The ideal candidate will be organized, proactive, and thrive in a fast-paced, remote-first environment.
Key Responsibilities:
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Conduct employment verifications through various channels (calls, emails, third-party platforms, etc.).
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Liaise with HR departments, reporting managers, or organizations to validate tenure, designation, compensation, and reason for exit.
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Review and validate submitted documents such as offer letters, relieving letters, and payslips.
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Update verification outcomes on internal systems/tools accurately and promptly.
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Escalate discrepancies, red flags, or unresponsive verifications to senior team members or clients, as per SOPs.
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Maintain a strong focus on TAT (Turnaround Time) and quality benchmarks.
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Collaborate with peer teams (education, address, ID verification) for end-to-end case closures.
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Support audit requirements and contribute to process improvement initiatives.
Requirements
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Bachelor's degree in any discipline.
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0–3 years of experience in background verification or operations (freshers with strong communication skills can apply).
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Excellent verbal and written communication skills in English.
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Strong attention to detail and ability to multitask.
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Proficiency in MS Office/Google Suite and familiarity with CRM or ticketing tools are a plus.
Preferred Qualities:
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Prior experience in background verification or recruitment operations.
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Ability to work independently and in a team in a remote setup.
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Familiarity with employment structures across sectors (IT, BPO, manufacturing, etc.) is an advantage.
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Proficiency in using Google Docs, Sheets, and MS Office is a must.
Shift Structure:
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6-Day Workweek: This is a fast-paced work environment where you’ll work six days a week.
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Weekends: As per the shift, you may be required to work on either Saturday or Sunday.
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Willingness to work in rotational shifts (if required).
What We Offer:
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A fast-paced, performance-driven work culture.
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Exposure to large-scale, pan-India background verification operations.
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Flexible remote work opportunity.
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Opportunities for growth and learning.
Benefits
• Work from anywhere effortlessly with our remote setup perk: Rs. 30,000 for furniture and headphones, plus an annual addition of Rs. 5,000.
• We care about your well-being! Our health scheme covers not only your physical health but also your mental and social well-being. We've got you covered from head to toe!
• Say hello to endless possibilities with our learning and growth opportunities. We're here to fuel your curiosity and help you reach new heights.
• Take a breather and enjoy 30 annual paid leave days. It's time to relax, recharge, and make the most of your time off.
• Let's celebrate! We love company outings and celebrations that bring the team together for unforgettable moments and good vibes.
• We'll reimburse your workation trips, turning your travel dreams into reality.
Join our remote team and experience the freedom and flexibility of asynchronous communication. Apply now!
Learn more about Springworks!
• Life at Springworks: https://www.springworks.in/blog/category/life-at-springworks/
• Glassdoor Reviews: https://www.glassdoor.co.in/Overview/Working-at-Springworks-EI_IE1013270.11,22.htm
• More about Asynchronous Communication: https://www.springworks.in/blog/asynchronous-communication-remote-work
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