Professional with 25+ years of experience and exposure on Quality Management, including Customer Quality, Quality Assurance, Quality Control & STA in Automotive Supply Chain (OEM / Tier 1) Responsible for Quality Management strategy deployment across site Responsible & accountable for quality management functional deliverables, including those of Quality Planning, Quality Control, Quality Assurance, Quality Engineering, Customer Quality & STA Responsible for effective Customer Interface function including A-CSR (Proactive) and Customer complaints & concerns (Reactive) Responsible for monitoring the Automotive Audit Approach including Product, Process and System audits, LPA, VDA 6.3 and PPAP audit Responsible for Quality Assurance metric, including COPQ and Customer Score cards on Q Parameters Responsible for driving Quality culture across site, including Improvement Projects (QCC, SGA, Kaizen) Supporting the third party / Customer / Certifying Body audits Responsible for monitoring the KPIs of functional resources Responsible for Training Need Identification (TNI) of functional resources Requirements Academics: BE or B Tech MBA Quality Management or MBA Project Management (preferred) Work experience: 25+ Years in Automotive OEM and / or Tier 1 Automotive Supply Chain Directly interacted with Automotive OEMs Knowledge: Quality Management including Quality Planning, Quality Control, Quality Assurance Customer Quality (Automotive OEMs) Supplier Quality Management QMS - ISO 9001:2015: Internal / Lead Auditor Automotive QMS - IATF 16949:2016: Internal / Lead Auditor A-CSR A-Core tools AIAG VDA FMEA (D / P) Automotive Audit Approach - Product, Process, System, Layered Process VDA 6.3 Business Excellence - TQM, Deming Journey (Preferred) Lean Six Sigma Black Belt Data Analytics NVH Analytics Project Management (Preferred) Information Security Management System (Preferred) STA / Supplier strategy deployment (Preferred) AS 9100D (Preferred) ISO 13485 (Preferred) Benefits Enhanced functional deliverables within Quality Management Effective Customer Quality function with active Systemic and Proactive & Reactive approaches Experienced resource to ensure adherence/compliance to Automotive CSR Supportive resource for supporting QM Enterprise Models Supportive resource for Quality Culture Deployment Strengthening the Automotive Audit Approaches Capacity building for effective implementation of Automotive core tool and Problem solving methodology