Key Responsibilities: • Carry out on-site installation of internet services, routers, modems, fiber ONT/ONU devices, and other telecom equipment. • Diagnose and resolve technical faults in broadband, leased line, or fiber connectivity at customer premises. • Perform fiber splicing, signal testing, and basic network configuration for enterprise and home users. • Coordinate with backend NOC (Network Operations Center) to resolve escalated field issues and ensure service uptime. • Document service calls, installations, fault resolutions, and customer sign-offs daily. • Conduct preventive maintenance checks and audits of field assets and junction boxes (FDPs, OFC routes). • Educate end-users on device handling, safety, and simple troubleshooting techniques. • Adhere to SLA timelines for fault resolution and installation, maintaining customer satisfaction. • Maintain inventory of field tools, consumables, and ensure proper handling of company assets. Requirements Candidate Requirements: • Qualification: 10th /+2/ ITI / Diploma / B.E. / B.Tech in Electronics, Telecommunications, or related stream. Freshers can apply • Experience: 0–3 years in field service roles in ISP/telecom sector preferred. • Hands-on experience in using tools like OTDR, splicing machines, and signal testers (preferred). • Strong interpersonal and problem-solving skills. • Must possess a two-wheeler and a valid driving license. • Willingness to travel locally and work on rotational shifts/weekends if required. Benefits Benefits Offered: • Fixed Salary + Travel Allowance + Incentives • Career Growth in ISP & Telecom Field