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Lead NETC Product Development

National Payments Corporation of India (NPCI) · npci.org.in
MumbaiLead / Manager
Apply on National Payments Corporation of India (NPCI)’s site

Straight from the company’s own careers site.

The job in short

Lead product development and roadmap for NETC FASTag tolling product.

SQLExcelComplianceNetworking

Details

Found
30 d ago · posted 2026-10-04
Location
Mumbai, Maharashtra

Full description

Product Strategy & Vision • Define and drive the product roadmap for NETC FASTag in alignment with business goals. • Identify market trends, regulatory updates, and technology changes in the tolling and mobility ecosystem. Product Development & Delivery • Work closely with Build, RUN and operations teams to build scalable, reliable FASTag products. • Prioritize product features, enhancements, and integrations based on data-driven insights. Stakeholder Management • Collaborate with NPCI, IHMCL, NHAI, banks, technology providers, Regulators, etc. • Act as a single point of contact for internal and external stakeholders on FASTag-related initiatives. Compliance & Operations • Ensure end-to-end compliance with NPCI NETC standards, RBI guidelines, and IHMCL / NHAI / MoRTH mandates. • Optimize operations including tag issuance, reconciliation, dispute management, and customer experience. Performance Tracking • Own KPIs such as active users, tag issuance, transaction volumes, and revenue. • Analyze user behavior and tolling patterns to suggest enhancements and optimizations. • Excellent product lifecycle management and roadmap planning skills. • Strong stakeholder engagement and partnership-building capability. • Analytical mindset with experience in using tools like SQL, Excel, Google Analytics, Mixpanel, etc. • Familiarity with APIs, digital onboarding flows, KYC, and integration testing. • Strong communication and leadership skills with the ability to drive cross-functional teams. Product Strategy & Vision • Define and drive the product roadmap for NETC FASTag in alignment with business goals. • Identify market trends, regulatory updates, and technology changes in the tolling and mobility ecosystem. Product Development & Delivery • Work closely with Build, RUN and operations teams to build scalable, reliable FASTag products. • Prioritize product features, enhancements, and integrations based on data-driven insights. Stakeholder Management • Collaborate with NPCI, IHMCL, NHAI, banks, technology providers, Regulators, etc. • Act as a single point of contact for internal and external stakeholders on FASTag-related initiatives. Compliance & Operations • Ensure end-to-end compliance with NPCI NETC standards, RBI guidelines, and IHMCL / NHAI / MoRTH mandates. • Optimize operations including tag issuance, reconciliation, dispute management, and customer experience. Performance Tracking • Own KPIs such as active users, tag issuance, transaction volumes, and revenue. • Analyze user behavior and tolling patterns to suggest enhancements and optimizations. • Excellent product lifecycle management and roadmap planning skills. • Strong stakeholder engagement and partnership-building capability. • Analytical mindset with experience in using tools like SQL, Excel, Google Analytics, Mixpanel, etc. • Familiarity with APIs, digital onboarding flows, KYC, and integration testing. • Strong communication and leadership skills with the ability to drive cross-functional teams.

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