We are looking for a customer-focused Customer Support Executive to handle client queries, provide assistance, maintain customer relationships, and ensure a smooth service experience. Key Responsibilities: • Handle customer calls, queries, and follow-ups professionally. • Provide support and guidance to clients regarding services and processes. • Maintain strong customer relationships. • Resolve customer concerns and ensure satisfaction. • Coordinate with internal teams for smooth service delivery. • Maintain customer records and update CRM/database. • Follow up with clients for feedback, renewals, and service updates. Requirements • 2+ years of experience in Customer Support / Customer Relationship Management / Client Handling. • Excellent communication skills in Hindi & English. • Strong interpersonal and problem-solving abilities. • Good knowledge of MS Office and CRM tools. • Positive attitude with a customer-first approach. • Experience in matrimonial services, hospitality, luxury services, consulting, or relationship management preferred. Benefits • Opportunity to work with a growing customer-focused organization. • Professional growth and learning opportunities. • Positive and collaborative work environment. • Competitive salary package. • Exposure to client relationship management and service operations.