JOB DESCRIPTION Job Details Position Title Manager CEO Office Company NSDC Reporting to GM Cluster CEO Office Function Sub-Function Purpose The position focuses on performance tracking, cross-functional coordination, and structured follow-through to help teams deliver against defined objectives. It combines analytics, project execution, and stakeholder coordination in a fast-paced, project-driven environment Key Responsibilities 1. Business Analytics & Performance Monitoring • Develop and maintain weekly and monthly performance dashboards and management reports. • Analyse business performance data and generate actionable insights for leadership review. • Coordinate with functional teams to collect, validate, and consolidate performance data. 2. Project Management & Strategic Initiatives • Coordinate the planning and execution of strategic projects and special initiatives driven by the CEO Office. • Track project timelines, milestones, dependencies, and deliverables across functions. • Ensure timely follow-up on action items and closure of commitments. • Maintain project trackers, status reports, and governance mechanisms. • Support cross-functional teams in achieving project objectives and resolving execution challenges. 3. Stakeholder Management • Serve as a coordination point between the CEO Office and internal departments. • Facilitate communication, collaboration, and information flow across stakeholders. • Support engagement meetings, reviews, and discussions with external partners and senior leadership. 4. Executive Support & Coordination • Assist in preparing presentations, briefing notes, reports, and background material for meetings. • Coordinate leadership reviews, strategic discussions, and governance meetings. • Document key decisions, action points, and follow-up items arising from reviews and discussions. • Ensure timely communication and alignment between the CEO Office and various business units. 5. Research & Decision Support • Conduct research, market analysis, benchmarking studies, and policy reviews as required. • Analyse business trends and prepare insightful reports to support strategic decision-making. • Develop business cases, presentations, and analytical summaries for leadership consideration. 6. Issue Resolution & Operational Coordination • Support the resolution of time-sensitive operational issues and escalations. • Coordinate with relevant teams to address execution challenges and ensure seamless business operations. • Monitor progress of key actions and ensure closure within agreed timelines. 7. Information & Confidentiality Management • Handle sensitive and confidential information with discretion and professionalism. • Maintain organized repositories of reports, presentations, meeting notes, and project documentation. • Ensure information accuracy, accessibility, and compliance with organizational policies. Knowledge and Experience Education Qualifications • Graduate in Engineering, Management, Economics, Business Administration, Statistics, Public Policy, or related disciplines. • MBA / Postgraduate degree from a reputed institution preferred. Experience • 4-7 years of relevant experience in Project Management, CEO Office, Strategy, Business Analytics, Management Consulting, or Program Management roles. • Experience in managing cross-functional projects and stakeholder engagement. • Strong exposure to data analysis, dashboard reporting, and executive-level communication. Language Skills • Excellent communication and interpersonal skills.