We are looking for an Associate - Technical Consultant with hands-on experience in the Zoho ecosystem (CRM, Projects, Books, Creator) to help design, implement, and support Zoho-based solutions for our clients/internal teams. The ideal candidate combines strong technical skills with the ability to understand business requirements and translate them into effective Zoho configurations and customizations. Key Responsibilities • Implement, configure, and customize Zoho applications (CRM, Projects, Books, Creator) based on client/business requirements. • Gather and analyze business requirements and translate them into functional and technical specifications. • Build custom modules, workflows, blueprints, functions (Deluge scripting), and automation within Zoho CRM and Creator. • Set up and manage integrations between Zoho apps and third-party systems (via Zoho Flow, APIs, or webhooks). • Configure Zoho Books for accounting workflows including invoicing, billing, and financial reporting as needed. • Manage Zoho Projects setup including task management, timesheets, and project workflows. • Perform data migration, data cleansing, and data validation across Zoho applications. • Conduct testing, troubleshooting, and debugging of configured solutions before deployment. • Prepare documentation including solution design documents, user manuals, and training materials. • Provide end-user training and post-implementation support. • Collaborate with cross-functional teams (sales, project managers, developers) to ensure timely and quality delivery. • Stay updated with new Zoho features, updates, and best practices. Requirements • Bachelor's degree in Computer Science, IT, Engineering, or related field. • 1–3 years of hands-on experience working with Zoho CRM, Zoho Projects, Zoho Books, and Zoho Creator. • Working knowledge of Deluge scripting for custom functions and automation. • Understanding of Zoho Flow, APIs, and third-party integrations. • Basic understanding of business processes such as sales, accounting, and project management. • Strong analytical and problem-solving skills. • Good communication skills to interact with clients and internal stakeholders. • Ability to manage multiple tasks and work under deadlines. Preferred/Good to Have • Zoho certification(s) (Zoho CRM/Creator/Books Certified Consultant). • Experience with other Zoho One apps (Zoho Desk, Zoho Analytics, Zoho Inventory, etc.). • Familiarity with SQL, JavaScript, or REST APIs. • Prior experience in a client-facing consulting role. Benefits • Opportunity to work on diverse client projects across industries. • Continuous learning and certification support. • Collaborative and growth-oriented work environment.