Job Overview: We are seeking a skilled L2 Cybersecurity Technical & Presales Engineer with strong hands-on expertise in security solutions and customer-facing capabilities. The role involves understanding client requirements, recommending appropriate cybersecurity solutions, supporting presales activities, and implementing security tools across enterprise environments. Key Responsibilities: Technical Responsibilities: • Deploy and configure cybersecurity tools such as EDR, XDR, and SIEM solutions • Perform requirement gathering and security gap analysis • Implement security policies, log onboarding, and rule configuration • Support POC and pilot implementations • Provide post-deployment support, tuning, and optimization • Conduct system health checks and performance improvements • Perform vulnerability assessments and basic security analysis Presales Responsibilities: • Understand client IT environments (infrastructure, endpoints, servers, cloud) • Recommend suitable cybersecurity solutions in coordination with OEMs • Participate in client meetings and technical discussions • Support solution design including HLD/LLD • Assist in BOQ preparation and solution sizing • Conduct product demonstrations and technical presentations • Deliver security awareness sessions Training & Documentation: • Provide product training to customer SOC and IT teams • Prepare deployment documentation and user guides • Create technical presentations and implementation reports • Conduct knowledge transfer (KT) sessions Required Skills: • Strong knowledge of EDR, XDR, and SIEM concepts • Hands-on experience with tools like CrowdStrike, Zscaler, Splunk, Microsoft Sentinel, or similar • Understanding of networking fundamentals, routing, and firewalls • Knowledge of Windows and Linux security and hardening • Experience in log analysis, correlation, and incident investigation • Familiarity with MITRE ATT&CK framework • Basic scripting skills (PowerShell or Python preferred) Soft Skills & Certifications: • Strong communication and presentation skills • Experience in customer interaction and stakeholder management • Ability to coordinate with OEM/vendor teams • Strong documentation and reporting skills • Ability to work independently in client environments • Certifications such as CEH, CompTIA Security+, or relevant vendor certifications preferred