Key Account Manager (KAM)
Theclosinggap · theclosinggap.com
MumbaiLead / Manager4–7 yrs
The job in short
Key account management.
Details
- Found
- 21 d ago · posted 2026-03-31
- Location as listed
- Mumbai, Maharashtra, India
- Role
- Account Manager / Key Account
- Source
- The company’s own careers site
Full description
Key Account Manager (KAM) – IT Sales
Enterprise Accounts | IT Products & Infrastructure
Location: Mumbai / Maharashtra
Experience: 4–7 Years
Notice Period: Immediate to 15 Days Preferred
About Closing Gap
Closing Gap is a growing workforce solutions partner supporting enterprises across India, the UK, and GCC with high-impact talent and business solutions.
Role Overview
We are hiring a Key Account Manager (KAM) to manage and expand enterprise client relationships within the IT products and infrastructure space. This role is focused on account growth, revenue expansion, and building long-term client partnerships.
The ideal candidate understands enterprise buying cycles, has hands-on IT sales experience, and can identify opportunities to drive consistent account growth.
Key Responsibilities
• Manage and grow assigned key enterprise and corporate accounts
• Drive revenue through IT products, infrastructure solutions, and related services
• Build strong, long-term relationships with client stakeholders and decision-makers
• Identify and execute upsell and cross-sell opportunities within existing accounts
• Work closely with pre-sales and technical teams to deliver tailored solutions
• Understand client requirements and align offerings to business needs
• Track account performance, pipeline, and revenue growth
• Ensure high levels of customer satisfaction and retention
Key Requirements
• 4–7 years of experience in IT sales (hardware, software, or infrastructure solutions)
• Strong understanding of IT products, infrastructure, and enterprise solutions
• Proven experience managing enterprise or corporate accounts
• Ability to drive revenue growth within existing accounts
• Excellent communication, presentation, and client-handling skills
• Experience working with cross-functional teams (pre-sales, delivery, support)
• Mumbai-based or willing to relocate
Required Skills
• Account Management & Growth: Ability to retain and expand key accounts
• Upselling & Cross-selling: Identifying revenue opportunities within existing clients
• Client Relationship Management: Strong stakeholder engagement and trust-building
• Solution Selling: Ability to align IT offerings with client business needs
• Sales Execution: Pipeline management, forecasting, and deal closure
• Collaboration: Working effectively with technical and internal teams
What We Offer
• Opportunity to manage high-value enterprise accounts
• Exposure to diverse IT products and infrastructure solutions
• Performance-driven incentives and career growth opportunities
• Competitive compensation aligned with experience
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