Roles and responsibilities : As a product Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the systems and resolving any technical glitches that may arise Working with production issues and resource should be willing to support EST and GMT hours Skills Required : ● Production Support experience ● Working knowledge of Python ● Google Cloud Exp /trained ● Root cause analysis ● Working knowledge of LLM Applications ● Monitoring & Logs ● 2 years relevant experience of above