Department – Concierge Education Higher Diploma or above in hospitality management or related disciplines. ● Preferably has relevant experience in customer service for 2-3years ● Self-motivated and well-organized ● Able to work independently and under pressure ● Customer-oriented and good communications skills Experience & Functional Knowledge Takes pride in being a customer service representative ● Loves interacting with guests and customers ● Pleasing personality ● Is a self-starter and a team player ● Communicates in English (oral and written) ● Loves being creative with an eye for detail ● Enjoys crafting best-fit solutions for the guests ● Has a passion for Customer Service ● Willing to learn and grow with the company ● Has strong interpersonal and communication skills ● Knowledge in Microsoft Office is required ● Driving license is a Must (Valet Staff)