BizOps / Programme Manager, Payments Operations Location: Delhi - Saket Work Model: 4 days WFO Reporting To: Head of Operations Team: Payments Operations Role Overview This is a high-impact BizOps / Programme Management opportunity for a problem solver who thrives on transforming complex payment operations into scalable, efficient, and technology-enabled processes. You will operate as a strategic and hands-on partner to the Payments Operations leadership team, identifying inefficiencies, designing solutions, and driving execution across critical payment workflows. Operations Scope: Money Movement (24×7), RFI/Query Management, Rail Operations & Testing, RBAC/Access Management, Reconciliation & Automation Key Responsibilities: • Root-cause analysis on operational pain points → automation/product requirements • Drive programmes: problem → solution design → execution → documentation → closure • Build controls, process re engineering models, Performance dashboards Ideal Candidate: • 4–8 years, preferably top-tier consulting. • Banking/payments/fintech background • Operations Transformation, BizOps, Programme Management experience • Comfortable as independent IC gets into operational details