• 4–6 years as a Business/System Analyst in Agile environments • Strong Jira expertise: • Project/board setup, workflows, schemes, custom fields, and permissions • JQL, filters, dashboards, gadgets, burndown/velocity, control charts • Test management via Zephyr/Xray (test cases, cycles, executions, traceability) • QA/Testing fundamentals: • STLC, test design techniques, UAT coordination, defect lifecycle, RCA • Defining clear acceptance criteria and ensuring story/test traceability • Requirements engineering: user stories, use cases, BRD/FRD; prioritization (MoSCoW/WSJF). • Process modeling: BPMN/UML, swimlanes, sequence and activity diagrams; wireframes (nice-to-have). • Data and integration: • SQL for validation; API basics (REST/JSON), Postman/Swagger; data mapping. • Communication and facilitation: workshops, demos, backlog grooming, stakeholder management. • Analytical/problem-solving mindset; attention to detail and outcome orientation.