Position Summary We are seeking an experienced and results-driven Test Manager to lead Quality Assurance initiatives across enterprise application portfolios. The ideal candidate will have 12+ years of QA experience, including 5+ years in Test Management or QA Leadership, with a proven ability to lead high-performing manual and automation testing teams. This role requires strong expertise in test strategy, quality governance, automation, stakeholder management, and Agile delivery to ensure the successful execution of complex, business-critical projects. Key Responsibilities Test Strategy & Quality Leadership • Define and implement enterprise-wide test strategies, quality standards, and testing best practices across multiple projects. • Lead end-to-end testing activities throughout the Software Development Lifecycle (SDLC), ensuring comprehensive test coverage and high-quality deliverables. • Establish quality gates, testing processes, and governance frameworks aligned with organizational objectives. • Drive continuous improvement initiatives to enhance testing efficiency, automation adoption, and overall product quality. Test Planning & Execution • Develop comprehensive test plans, test schedules, resource plans, and testing estimates for large-scale projects. • Oversee functional, integration, system, regression, user acceptance, API, mobile, web, and performance testing activities. • Ensure effective test environment readiness, test data management, and release validation. • Monitor testing progress, identify risks, and implement mitigation plans to ensure timely project delivery. Automation & Continuous Testing • Lead automation strategy and implementation across multiple technology stacks. • Guide teams in developing and maintaining scalable automation frameworks using industry-standard tools and technologies. • Promote shift-left testing practices and integrate automated testing into CI/CD pipelines. • Collaborate with development and DevOps teams to improve deployment quality and release efficiency. Defect & Quality Management • Manage the complete defect lifecycle, including defect triage, prioritization, tracking, reporting, and closure. • Conduct root cause analysis for production defects and recommend preventive actions. • Define and monitor quality metrics, KPIs, dashboards, and reporting to provide visibility into testing effectiveness and product quality. • Ensure compliance with organizational quality standards and delivery processes. Team Leadership & Stakeholder Management • Lead and mentor cross-functional teams comprising manual and automation QA engineers. • Provide technical guidance, coaching, and career development support to team members. • Collaborate closely with Product Owners, Business Analysts, Development, DevOps, and Project Management teams to ensure alignment with business objectives. • Communicate project status, quality metrics, risks, and recommendations to senior leadership and stakeholders. • Foster a culture of collaboration, accountability, innovation, and continuous learning. Required Qualifications • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline. • 12+ years of experience in Software Quality Assurance. • 5+ years of experience in Test Management, QA Leadership, or equivalent leadership roles. • Proven experience leading blended manual and automation testing teams for large-scale enterprise projects. • Strong understanding of Software Development Lifecycle (SDLC), Software Testing Lifecycle (STLC), Agile, Scrum, and DevOps methodologies. • Demonstrated experience managing complex testing programs across multiple applications and technology platforms. • Excellent analytical, leadership, communication, and stakeholder management skills. Technical Skills Testing Expertise • Functional Testing • Integration Testing • System Testing • Regression Testing • User Acceptance Testing (UAT) • API Testing • Web Application Testing • Mobile Application Testing • Performance Testing • End-to-End Testing Automation • Selenium • Playwright • Cypress • Appium • Tricentis Tosca • RestAssured • Java (Automation Development) • Other equivalent automation frameworks DevOps & CI/CD • Jenkins • GitHub Actions • CI/CD Pipeline Integration • Shift-Left Testing • Test Environment Management • Test Data Management Quality Management • Test Strategy & Planning • Defect Lifecycle Management • Root Cause Analysis • Test Metrics & Reporting • Risk Management • Quality Governance Preferred Qualifications • Experience working in enterprise-scale digital transformation programs. • Exposure to cloud-based applications and modern application architectures. • Experience implementing enterprise test automation strategies. • Knowledge of performance engineering and non-functional testing best practices. • Professional certifications such as ISTQB Advanced, Certified Agile Tester, or equivalent are desirable. Key Competencies • Strategic quality leadership • Test planning and execution excellence • Automation and continuous testing expertise • Strong project and stakeholder management • Excellent analytical and problem-solving abilities • Effective team leadership and mentoring • Outstanding communication and presentation skills • Risk identification and mitigation • Continuous improvement mindset • Ability to deliver high-quality solutions within aggressive timelines while aligning testing outcomes with business goals.