Key Responsibilities Security Service Delivery • Manage the end-to-end delivery of cybersecurity services, ensuring adherence to SLAs, KPIs, and contractual commitments. • Oversee security operations including vulnerability management, threat detection, incident response, identity and access management, and governance activities. • Ensure timely implementation of security controls, remediation activities, and risk mitigation plans. • Monitor service performance and drive continuous improvement initiatives. Program & Project Management • Lead cybersecurity projects from initiation through closure. • Coordinate with cross-functional teams and stakeholders to ensure seamless service delivery. • Manage project schedules, dependencies, and risks. • Provide regular status reporting to senior leadership and customers. Stakeholder Management • Act as the primary point of contact for customers and executive stakeholders. • Conduct service reviews, governance meetings, and executive briefings. • Build trusted relationships with business leaders and technology teams. • Align cybersecurity initiatives with business objectives and customer expectations.