Requirements: · Experience : 1 + years of experience in Booking Appointments for Car Servicing · Qualification : 12th Pass Minimum · Gender : Male/Female candidate · Work time :6 days working (Mon - Sat) Morning shift (10:00 am to 7:00 pm) · Language known : Comfortable to speak with 2 languages from (Kannada, Marathi) with HINDI and ENGLISH Requirements Roles & Responsibilities: · Make a high volume of professional outbound calls to potential new and existing customers, acting as the first point of contact. · Coordinate and schedule appointments between qualified prospects and the service team, managing calendars to ensure efficiency · Accurately document all customer interactions, update lead status, and maintain records in the Customer Relationship. Management (CRM) system · Conduct follow-up communications with leads to confirm appointments and provide necessary information · Meet and exceed individual and team targets for call volume, lead generation, and appointment setting · Work closely with the service team to provide valuable customer insights and ensure a smooth handover of qualified leads · Strong ability to manage multiple tasks, prioritize leads, and maintain an organized schedule · Comfort with using CRM software, dialers, and other communication tools to manage calls and records efficiently