Job Title: Career Coach Location: St. Joseph-South Bend, IN - 46628 Responsibilities: · Manage a caseload of participants and provide work readiness counseling and mentoring · Assess participant competencies, work history, education, skills, and barriers to employment · Conduct ongoing individual meetings related to job search, job retention, and job readiness · Develop individualized employment plans for short- and long-term goals · Maintain information on area resources and employers · Track participant accountability, attendance, and employment retention · Notify government agencies when a participant loses or reduces work hours · Maintain periodic contact to assess job retention and advancement issues · Provide training and employment advancement information · Monitor participant progress toward self-sufficiency · Maintain accurate electronic and paper case files · Provide case management focused on self-sufficiency · Facilitate access to education, training, and employment services Requirements Qualifications: · Associate’s degree or 12 months of related work experience · Strong verbal and written communication skills · Demonstrated customer service skills · Familiarity with local communities and resources · 1-3 years of workforce development or related experience preferred Travel Requirement: Frequent local travel