Job Description – Business Analyst (BI & AI) 1. About the Role We are looking for a Business Analyst – BI & AI who can bridge the gap between business requirements, product teams, technology teams, and data-driven decision-making. The candidate should have strong analytical and documentation skills, with hands-on exposure to BI, AI, data visualization, and productivity tools. The role will involve understanding business requirements, converting them into structured product requirements, preparing BRDs/FRDs/User Stories, analyzing business data, and coordinating with cross-functional teams for successful implementation. The ideal candidate should be comfortable working across Product, Development, QA, UI/UX, Support, Sales, and Business teams. 2. Key Responsibilities Business Analysis & Requirement Management • Understand business processes, user needs, and product requirements. • Gather, analyze, and document functional and business requirements. • Prepare and maintain: • Business Requirement Documents (BRD) • Functional Requirement Documents (FRD) • User Stories • Acceptance Criteria • Process Flows / Workflows • Use Cases • Functional Specifications • Identify gaps, dependencies, assumptions, and potential edge cases in requirements. • Convert business requirements into clear and implementation-ready specifications. • Participate in requirement discussions with internal and external stakeholders. BI & Data Analysis • Work with business data to identify trends, patterns, anomalies, and insights. • Prepare dashboards, reports, and analytical views using BI tools. • Understand data sources, data relationships, KPIs, and business metrics. • Work with various databases to extract and validate data. • Support creation of business dashboards and management reports. • Analyze existing reports and recommend improvements based on business requirements. • Validate data accuracy between source systems, reports, and dashboards. AI & Productivity Tools • Explore and utilize AI tools to improve requirement analysis, documentation, data analysis, reporting, and productivity. • Use AI-assisted tools for: • Requirement analysis • User Story creation • Documentation • Data analysis • Report/dashboard ideation • Process optimization • Stay updated with emerging AI, BI, analytics, and automation tools. • Identify practical opportunities where AI can improve business processes and product capabilities. Cross-Functional Coordination • Coordinate effectively with Product, Development, QA, UI/UX, Sales, Support, and other departments. • Act as a bridge between business stakeholders and technical teams. • Clarify requirements and resolve functional ambiguities during development and testing. • Participate in sprint planning, requirement walkthroughs, UAT, and product demonstrations. • Track requirement changes and communicate their impact to relevant stakeholders. Product & Process Analysis • Study existing product workflows and identify improvement opportunities. • Analyze business processes and suggest process optimization. • Identify functional gaps and translate them into product enhancement requirements. • Support product teams in defining new features and improving existing functionality. • Ensure requirements are aligned with business objectives and end-user expectations. 3. Required Skills Must Have • 1+ year of experience as a Business Analyst / Product Analyst / Functional Analyst / BI Analyst. • Strong understanding of business analysis concepts and requirement gathering. • Good knowledge of BRD, FRD, User Stories, Acceptance Criteria, and process documentation. • Strong analytical and problem-solving skills. • Good understanding of data and business reporting. • Hands-on exposure to at least one BI / visualization tool such as: • Power BI • Tableau • Similar BI platforms • Basic to intermediate knowledge of Databases. • Good understanding of databases and data structures. • Strong communication and stakeholder management skills. • Good proficiency in MS Excel / Google Sheets. • Ability to work with cross-functional teams. Preferred • Exposure to AI tools such as ChatGPT, Microsoft Copilot, Gemini, Claude, Lovable, or similar tools. • Experience using AI for business analysis, documentation, data analysis, or productivity. • Knowledge of APIs and system integrations. • Good understanding of REST APIs and JSON. • Understanding of Agile / Scrum methodology. • Experience working with Gitlab or similar project management tools. • Experience in enterprise software/product development. • Basic understanding of UI/UX and application workflows. 4. Key Competencies • Business & Functional Analysis • Analytical Thinking • Data Interpretation • BI & Dashboard Development • AI Tool Adoption • Requirement Documentation • Problem Solving • Process Understanding • Stakeholder Management • Cross-Functional Coordination • Communication Skills • Attention to Detail • Product Thinking 5. Educational Qualification • Bachelor's degree in Computer Science, Information Technology, Business Administration, Engineering, Data Analytics, or a related field. • Additional certification in Business Analysis, BI, Data Analytics, or AI will be an advantage. 6. What We Expect From the Candidate The candidate should be able to independently take a requirement from: Business Requirement → Requirement Analysis → BRD/FRD → User Stories → Development Clarification → QA/UAT Support → Business Validation At the same time, the candidate should be able to work with business data and BI tools to: Data → Analysis → Insight → Dashboard/Report → Business Decision The ideal candidate is therefore not only a documentation-focused BA, but someone who can understand the business, analyze data, leverage AI tools, and work closely with technology teams to deliver practical product solutions. 7. Experience Preferred: 1–3 years Candidates with strong analytical skills, good BI/AI tool exposure, and excellent requirement/documentation capabilities may be considered even if their experience is slightly below the preferred range.