• Manage end-to-end servicing of key client accounts, ensuring seamless communication, timely execution, and exceptional client satisfaction. • Build and nurture strong client relationships by understanding business objectives, identifying opportunities, and providing strategic solutions. • Lead campaign planning and execution by collaborating with Creative, Copy, Design, Digital, Production, and Strategy teams. • Translate client requirements into clear, actionable briefs and ensure alignment across internal stakeholders. • Drive brainstorming sessions and contribute innovative campaign ideas that align with client goals and market trends. • Present campaign concepts, strategies, timelines, and performance reports to clients with confidence and clarity. • Monitor project timelines, budgets, deliverables, and account profitability to ensure smooth execution. • Proactively identify opportunities for account growth, upselling, and long-term partnerships. • Resolve client concerns efficiently while maintaining high service standards and strengthening client trust. • Mentor and guide Client Servicing Executives, ensuring effective team collaboration and continuous development. Requirements • 3–5 years of experience in Client Servicing or Account Management, preferably in an advertising, branding, or digital marketing agency. • Strong experience managing multiple client accounts and coordinating cross-functional teams. • Excellent communication, presentation, negotiation, and interpersonal skills. • Strong understanding of branding, digital marketing, and integrated marketing campaigns. • Ability to manage multiple projects, timelines, and priorities in a fast-paced environment. • Solution-oriented mindset with excellent problem-solving and stakeholder management skills. • Proficiency in MS Office, Google Workspace, and project management tools. • A proactive attitude with a passion for client success, relationship building, and delivering impactful campaigns. Benefits • Advanced client and account management for high-value brands. • Leadership in managing large, cross-functional creative teams. • Strategic business development and client retention practices. • Integrating data analytics and creative strategy for marketing success. • ​Building thought leadership through insight-driven communication and execution