Role : Mac Systems Administration and Operations Atlanta, GA Contract to hire • Provides backend configuration, maintenance and support for workstation and security applications including but not limited to Jamf, Apple Enterprise Services and Apple ABM. • Plan detailed requirements for new and changing infrastructure services • Build and prepare packages for automated deployment and self service • Builds and test pilot versions for new and changing services • Creates solution documentation for Global Help Desk support of end users • Provides senior technical troubleshooting incident and problem resolution for endpoint services platform offerings • Review Service-Now tickets related to Jamf/Mac and update in a timely manner. Security and Partnerships • Manages overall security frameworks and practices as they pertain to desktop services and integrated technologies such as Zscaler, Antivirus, etc. • Maintain appropriate balance with security and usability, including working with teams to adjust appropriate policies. • Partners with client and portfolio owners to assist with technology implementation initiatives across business services Leadership and Learning • Actively stay up to date on the latest technologies and solutions, including internal/external learning and research. • Create endpoint reports for stakeholders as requested. • Evaluate advanced requests for feasibility and provide appropriate guidance. • Provide coordination for architecture of systems, including providing feedback on project requests and timing. Qualifications & Experiences • Minimum of 7 years of experience in administering Jamf, Intune, or other MDM solutions for Mac endpoints • 3+ years' experience in identity and access management • Advanced scripting knowledge (bash, python, etc.) • Experience dealing with security incidents • Ability to prioritize based on criticality