Trainer
SHAI Health (Synthesis Healthcare) · shai.health
ChennaiSenior6+ yrs
The job in short
Medical coding trainer and coder coach.
Compliance
Details
- Found
- 26 d ago · posted 2026-08-20
- Location as listed
- Chennai, Tamil Nadu, India
- Role
- Medical Coding / Billing / Records
- Source
- The company’s own careers site
Full description
Key Responsibilities:
Training
Development & Delivery:
• Develop comprehensive training materials, including manuals,
slides, and quizzes, to support medical coding education.
• Conduct hands-on training for new coders, covering essential
coding systems (ICD-10, CPT, HCPCS), coding software, and billing
procedures.
• Provide refresher courses and ongoing education for current
coders to ensure they are up-to-date with the latest coding guidelines
and regulations.
• Utilize various teaching methods such as lectures, workshops,
webinars, and e-learning modules to accommodate different learning
styles.
Trainer for Coding Accuracy & Compliance:
• Ensure all trainees and coders understand and adhere to
current coding standards, including HIPAA compliance, Medicare and
Medicaid rules, and payer-specific requirements.
• Monitor and assess coder performance through coding audits,
assessments, and practical evaluations.
• Provide one-on-one coaching and mentoring to coders,
addressing areas of difficulty and improving coding accuracy and
productivity.
• Facilitate problem-solving sessions to resolve complex coding
issues.
Ongoing Support
& Troubleshooting:
• Act as a point of contact for coders who need assistance with
coding queries, case reviews, and technical troubleshooting.
• Offer continuous support to coders, answering questions
related to coding guidelines, regulatory changes, and coding best
practices.
• Stay current on updates to ICD-10, CPT, HCPCS codes, and other
relevant coding systems to ensure that all coders are working with the
most up-to-date information.
Quality Control
& Performance Monitoring:
• Conduct regular audits of coder work to ensure the accuracy of
code selection, proper documentation, and adherence to payer policies.
• Provide detailed feedback to coders and supervisors on coding
accuracy, compliance, and areas for improvement.
• Review and analyze coding errors to identify trends and root
causes, implementing corrective actions as needed.
Documentation
& Reporting:
• Track and document coder progress through training sessions,
assessments, and audits.
• Prepare reports on coder performance, training outcomes, and
areas for improvement for management.
• Maintain records of training activities, certifications, and
compliance with industry standards.
Continuous
Learning & Industry Updates:
• Attend workshops, webinars, and conferences to stay informed
about the latest coding trends, regulatory changes, and software tools.
• Incorporate new coding standards, changes in healthcare
policies, and industry updates into training materials and programs.
• Share insights with team members to foster a culture of
continuous learning.
Collaborate
with Team Members:
• Work closely with coding supervisors, managers, and other
departments to ensure that training programs align with organizational
needs and compliance requirements.
• Participate in team meetings to provide feedback and
collaborate on process improvements for training and coding operations.
Qualifications:
Education and
Experience:
• High school diploma or equivalent; an Associate’s or
Bachelor’s degree in Health Information Management, Medical Billing and
Coding, or a related field is preferred.
• Certified Professional Coder (CPC) from AAPC or Certified
Coding Specialist (CCS) from AHIMA is required.
• A minimum of 6 years of experience in medical coding, with at
least 2 years of experience in a training or mentoring role.
• Experience with medical coding software and electronic health
record (EHR) systems is highly desirable.
Knowledge and
Skills:
• Strong knowledge of ICD-10, CPT, HCPCS coding systems, and
medical terminology.
• In-depth understanding of federal and state healthcare
regulations, including HIPAA, Medicare, and Medicaid coding requirements.
• Proven ability to design, develop, and deliver effective
training programs.
• Excellent verbal and written communication skills, with the
ability to explain complex topics in simple terms.
• Strong organizational skills and the ability to manage
multiple tasks or projects simultaneously.
• Ability to work with diverse teams and provide constructive
feedback to improve performance.
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