We are in search of a talented Associate - Supply Chain who will be responsible for processing all logistics-related activities between our logistics partnering companies, vendors and customers both forward (FWD) and returns (RTO) in an accurate, efficient and timely manner. • Monitor the entire process of product movement. • Track shipments across different channels. • Maintain and administer vendor inventory levels. • Develop important reports, outline/schedule and conduct stock-taking as at when due. • Help in planning and maintaining of logistics policies and procedures. • Negotiate logistics rates with Partnering logistics companies and vendors (Seller) to improve supply chain. • Keep proper records of all forms of transactions relating to the company’s logistics operations. • Resolve problems that are related to transportation and logistics systems. • Analyze areas of corporate logistics so as to find out the most cost-effective means or method of transporting supplies. • Communicate transport or logistics cost updates to customers or suppliers as the case may be. • Evaluate and process claims made by customers. • Communicate and acquire details regarding to shipment updates with customers and vendors (Sellers). Requirements • Good communication skills on all fronts, as well as excellent interpersonal skills so as to ensure free flow of company logistics process. • Good customer care ability. • Ability to work as part of a team whenever it is necessary to do so. • Good analytical skills and ability to prioritize in the face of multiple tasks. • Excellent time management skills so as to ensure efficiency in service delivery at all times. • Ability to be proactive when dealing with customer complaints or requests. • Good numerical and Experience in MS Office and other IT skills. • A degree in any social science or management field is a plus • Relevant experience in a similar role is a plus • Any other professional certification will be of added advantage.