Job Description Job Title: Deputy General Manager (DGM) – Quality Assurance & Quality Control (QA/QC) Location: Hyderabad, India Experience: 18 – 25 Years Reports To: Head – Quality / COO / Project Director Position Overview The DGM – QA/QC will lead the organization’s Quality Assurance and Quality Control functions, ensuring all projects, processes, and deliverables meet the highest standards of quality, safety, and compliance. The incumbent will be responsible for developing and implementing quality systems, managing audits, driving continuous improvement, and ensuring adherence to applicable codes, standards, and regulatory requirements. Key Responsibilities Quality Management & Governance • Develop, implement, and maintain the organization’s Quality Management System (QMS) in alignment with ISO and industry standards. • Establish and enforce QA/QC policies, procedures, and inspection protocols across projects. • Define quality objectives, KPIs, and continuous improvement plans in coordination with project and functional teams. • Ensure all documentation, records, and reports are accurate, traceable, and compliant. Project Quality Control • Oversee QA/QC activities across all project phases — design, procurement, construction, and commissioning. • Approve Inspection and Test Plans (ITPs), Method Statements, and Quality Control Procedures. • Conduct quality audits, inspections, and surveillance to ensure compliance with codes and specifications. • Manage non-conformance reports (NCRs), root cause analysis, and corrective/preventive actions (CAPA). • Coordinate with clients, consultants, and third-party agencies for inspections, approvals, and quality certifications. Vendor & Material Quality • Review and approve vendor QA/QC documentation, inspection plans, and material certifications. • Ensure material traceability, testing, and inspection at vendor facilities and project sites. • Evaluate supplier performance and support procurement in vendor qualification. Leadership & Team Development • Lead a multidisciplinary QA/QC team across multiple sites and business verticals. • Build and develop team capabilities through coaching, training, and mentoring. • Promote a culture of quality excellence, accountability, and continuous improvement. Compliance & Reporting • Ensure compliance with statutory, regulatory, and customer quality requirements. • Prepare and present regular quality performance reports, audits, and dashboards to senior management. • Liaise with external certification bodies for ISO and other quality audits. Key Skills & Competencies • Strong knowledge of ISO 9001, ISO 14001, ISO 45001, and relevant industry codes (ASME, ASTM, API, BIS, etc.). • Proven experience in implementing and managing large-scale QA/QC systems in EPC / infrastructure / manufacturing environments. • Excellent analytical, problem-solving, and decision-making skills. • Strong leadership, communication, and stakeholder management abilities. • Proficiency in quality management tools and digital reporting systems. Qualifications • Bachelor’s degree in engineering (Mechanical / Civil / Electrical or related discipline). • Master’s degree or specialization in Quality Management preferred. • Certification in Quality Management (e.g., Lead Auditor ISO 9001 / Six Sigma / TQM) desirable. • 18–25 years of experience, with at least 5–8 years in a senior QA/QC leadership role. Personal Attributes • High integrity and strong ethical standards. • Meticulous attention to detail and a process-driven approach. • Collaborative, persuasive, and able to influence cross-functional teams. • Resilient under pressure with strong organizational and planning abilities. Requirements Key Skills & Competencies • Strong knowledge of ISO 9001, ISO 14001, ISO 45001, and relevant industry codes (ASME, ASTM, API, BIS, etc.). • Proven experience in implementing and managing large-scale QA/QC systems in EPC / infrastructure / manufacturing environments. • Excellent analytical, problem-solving, and decision-making skills. • Strong leadership, communication, and stakeholder management abilities. • Proficiency in quality management tools and digital reporting systems. Qualifications • Bachelor’s degree in engineering (Mechanical / Civil / Electrical or related discipline). • Master’s degree or specialization in Quality Management preferred. • Certification in Quality Management (e.g., Lead Auditor ISO 9001 / Six Sigma / TQM) desirable. • 18–25 years of experience, with at least 5–8 years in a senior QA/QC leadership role. Personal Attributes • High integrity and strong ethical standards. • Meticulous attention to detail and a process-driven approach. • Collaborative, persuasive, and able to influence cross-functional teams. • Resilient under pressure with strong organizational and planning abilities.