JOB SCOPE:- • Meet and greet guests on their arrival • Carry out set up duties • Carry out cleaning duties • Up sell of products and services • Ensure the highest level of customer satisfaction in food and beverages JOB RESPONSIBILITIES:- • To greet, receive and bid farewell to passengers in the front reception counter. • To assist passengers with their luggage on entry and exit at the lounge. • To take order of the passengers. • To serve food and beverage to passengers. • To clean the table after passengers finished their meal. • To page for flight departure for contracted airlines. • To page for the availability of shower facility to passengers on queue. • To carry out regular checks of all areas of the lounge, such as shower rooms, toilets to ensure consistent cleanliness. • To handle Meet and Greet service when required. • Must be well versed with the different currency conversion rates. • To possess a good knowledge in general information of the airport including its facilities, flight schedules and airlines information, direction to the departure gates etc. • To be well versed with the computer and/or email and internet services; to assist passengers whenever required. • To cooperate and work in a team towards development, implementation, maintenance and improvement of the quality management system. • Direct all aspects of operations of the F&B department and control its quality in accordance with company and ISO standard. • To take initiative to identify areas for improvement and participate in continual improvement activities. • To undertake other jobs assigned by superior from time to time. Requirements JOB REQUIREMENTS:- • Minimum 3-6 years of experience in Hotel/Hospitality/Restaurant or any other related industry. • Graduate/BHM/Diploma in Hotel Management from any recognized University/Institute. • Enthusiastic, Pleasing personality, good communication skills, Responsible, Smart & tidy in appearance, Excellent F&B knowledge. • Consistently offer professional, friendly and engaging services. • Follow all safety and sanitation policies when handling food and beverages. • Preference-Hotel/Hospitality/Restaurant/Aviation/FMCG or any other related Industry. Note: Job responsibilities are subject to change by the employer as the company needs and requirements of the job change.