Customer Relationship Manager
VATIO Energy India Private Limited · vatioenergy.com
ChennaiLead / Manager
The job in short
Managing customer relationships.
Details
- Found
- 22 d ago · posted 2024-03-19
- Location as listed
- Chennai, India
- Role
- Customer Success
- Source
- The company’s own careers site
Full description
BEFORE SALES
• Depositing leads to VATIO CRM software
• Managing all Leads
• Follow-up of leads until it gets converted
• Responding to leads Immediately
• Sending required Information such as - Brochures, Prices, Specifications, references
• Contacting leads to better understanding & clarifying their queries
• Forwarding the Project leads to Project manager
• Receiving BOM & costing from Project Manager
• Getting Cost Approval from Directors
• Sharing Quotes to the customer
• Initiating Advance Payment to Customer
• Raising proforma Invoice against our Offer
• Co-ordination with project team till completion
AFTER SALES
• Sending thanks mail for Business
• Follow up until full payment received
• Preparation & Sending Invoices
• Customer Feedback survey
Requirements
• Core Technical Skills
• Exposure towards Software Tools
• Communication Skills
• Team & Leadership skills
Benefits
Sales & Performance Incentives
Customer Success jobs in Chennai · Customer Success jobs in India · All VATIO Energy India Private Limited jobs