SME - Onboarding
Exciting at Acme logistics
HyderabadMid level2+ yrs
The job in short
Customer onboarding subject matter expert.
Details
- Found
- 21 d ago · posted 2023-04-12
- Location as listed
- Hyderabad
- Role
- Customer Success
- Source
- The company’s own careers site
Full description
Job description
Responsibilities:
• Install and configure app and IoT devices at customer locations
• Troubleshoot and resolve technical issues related to app and IoT devices
• Provide technical support and assistance to customers
• Communicate effectively with customers and team members to ensure efficient resolution of issues
• Perform regular maintenance and updates on app and IoT devices
• Keep accurate records of installation and maintenance activities
Qualifications:
• Bachelor's degree in computer science or a related field
• 2+ years of experience working with app and IoT devices
• Fluency in English
• Strong communication and problem-solving skills
• Familiarity with common app and IoT platforms and technologies
• Valid driver's license and ability to travel to customer locations
If you are a self-motivated individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.
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