Company: Pointo Position: Field Collection Executive Department: Debt Collections / Recovery Job Location: Bhopal Experience: 0–2 Years Salary: ₹14,000 – ₹18,000/month + Incentives About the Role We are looking for a Field Collection Executive to join our Debt Collections/Recovery team at Pointo. The candidate will be responsible for visiting customers in the assigned area, following up on outstanding payments, and ensuring timely collection of dues. This is a field-based role, so the candidate should be comfortable travelling extensively within the assigned territory and interacting directly with customers. Key Responsibilities • • Visit customers at their registered/assigned locations for payment collection. • Follow up with customers regarding pending and overdue payments. • Maintain regular communication with customers through phone calls and field visits. • Explain outstanding dues and payment-related information clearly to customers. • Ensure timely collection of assigned accounts. • Maintain accurate records of collections, customer visits, and follow-ups. • Submit daily/regular collection reports to the reporting manager. • Handle customer queries and concerns professionally. • Coordinate with the internal collections/operations team regarding payment status and customer cases. • Travel within the assigned territory as required for collection activities. • Achieve assigned collection targets and follow company collection processes and guidelines. Candidate Requirements • • Graduate in any discipline. • 0–2 years of experience in field collection, debt recovery, sales, field operations, or a similar customer-facing role. • Own 2-wheeler is mandatory. • Android smartphone is mandatory. • Valid driving licence and willingness to travel. • Comfortable travelling approximately 120–150 km as required by the role. • Basic English communication skills. • Good communication and customer-handling skills. • Ability to work independently in a field environment. Preferred • • Experience in loan collection, debt recovery, business loan collection, LAP collection, EMI collection, or financial services. • Experience in field sales or collection will be an added advantage. • Candidates familiar with the local Bhopal area/territory may be preferred.