Job Description – Cloud Engineer Location: Gachibowli, Hyderabad (Non-Negotiable) Employment Type: Full Time Work Shift: 24/7 Support Rotational (Morning, Afternoon, Night) Shifts. Position Summary We are seeking a motivated and detail-oriented Cloud Engineer / AWS Engineer to support and maintain our hybrid infrastructure across Amazon Web Services (AWS) and on-premises VMware Cloud Director (VCD) environments. The ideal candidate will assist with day-to-day cloud operations, infrastructure monitoring, troubleshooting, backup management, documentation, and system administration while working closely with senior engineers and cross-functional teams. This role offers an excellent opportunity to build expertise in AWS cloud services, virtualization, enterprise infrastructure, automation, and cloud operations. Key Responsibilities • Support day-to-day administration of AWS infrastructure including EC2, EBS, S3, IAM, VPC, Route 53, CloudWatch, Systems Manager (SSM), AWS Backup, and RDS. • Monitor AWS resources to ensure availability, performance, security, and cost efficiency. • Assist in provisioning, configuring, and maintaining cloud resources using AWS best practices. • Support VMware Cloud Director (VCD) virtual infrastructure and assist with virtual machine provisioning, monitoring, and lifecycle management. • Perform routine health checks for AWS and on-premises infrastructure. • Troubleshoot infrastructure issues involving Windows Servers, networking, storage, virtualization, and cloud services. • Support backup and recovery operations using Veeam Backup & Replication and AWS Backup. • Assist with disaster recovery testing and backup validation activities. • Monitor infrastructure using CloudWatch, Grafana, and other enterprise monitoring tools. • Perform routine patch validation and infrastructure maintenance activities. • Create and maintain technical documentation, SOPs, and operational runbooks. • Participate in incident, service request, and change management processes. • Assist with infrastructure migrations, upgrades, restores and cloud optimization initiatives. • Work with security teams to ensure compliance with security policies and AWS best practices. • Collaborate with application teams, infrastructure engineers, and vendors to resolve operational issues. • Participate in on-call support rotation when required. Required Skills • Strong understanding of Amazon Web Services (AWS) • Working knowledge of EC2, EBS, S3, IAM, VPC, CloudWatch, Route 53, and Systems Manager (SSM) • Working knowledge of VMware virtualization • Experience with Windows Server administration • Basic networking knowledge (TCP/IP, DNS, DHCP) • Working knowledge with Active Directory, GPO, ADCS, • Basic Linux administration • Experience with Jira, Confluence, Fresh Service or relevant ITSM tools. • Understanding of backup and recovery concepts • Knowledge of monitoring tools and infrastructure health checks • Strong troubleshooting and analytical skills • Good written and verbal communication skills • Ability to work in a collaborative team environment • Any experience on Google Cloud will be good to have Preferred Skills • AWS • VMware Cloud Director (VCD) • Veeam Backup & Replication • Grafana / QuickSight • Windows Server Administration • NetApp Storage • PowerShell or Python scripting • Basic Linux administration • Patch Manager Plus • Knowledge of AWS security best practices • Google Cloud Qualifications • Bachelor's degree in Computer Science, Information Technology, or related field (preferred). • 2–4 years of experience in AWS or Infrastructure Administration. • AWS Cloud Practitioner certification preferred. • AWS Solutions Architect – Associate certification is a plus. • Good to have GCP and Azure Associate certification. What We're Looking For • Eagerness to learn cloud technologies. • Strong troubleshooting mindset. • Good communication and documentation skills. • Ability to work independently as well as in a team. • Customer-focused attitude with a willingness to support production environments.