Responsibilities • Install, configure, and maintain various operating systems, including Ubuntu and Windows, on desktops, laptops, and servers. • Diagnose and resolve hardware-related issues, including desktops, laptops, and printers. • Conduct hardware upgrades and replacements as necessary. • Maintain an inventory of hardware components and equipment. • Provide timely technical support to end-users, addressing software and hardware problems. • Assist with software installation, updates, and troubleshooting. • Troubleshoot network connectivity issues and assist in resolving network-related problems. • Assist in configuring and maintaining network devices, such as routers and switches. • Ensure that all IT systems are updated with the latest security patches and antivirus definitions. • Maintain accurate records of hardware and software inventory. • Collaborate with other IT team members and departments to resolve complex technical issues. • Communicate with vendors to resolve hardware and software issues and coordinate equipment repairs or replacements when necessary. Qualifications: • Bachelor's degree in Information Technology, Computer Science, or a related field. • This position is open to candidates with a minimum of 6 months of experience in IT support and fresher’s who have completed relevant training from institute. • Proven experience in installing and maintaining Ubuntu and Windows operating systems. • Strong troubleshooting skills for both hardware and software issues. • Familiarity with network configurations and troubleshooting. • Knowledge of security best practices and virus/malware protection. • Excellent problem-solving and communication skills. • Ability to work independently and in a team. • Prior experience in a similar IT support role is preferred.