Job Summary: The Sales Executive is responsible for achieving individual sales targets by delivering excellent customer service, driving conversions, and supporting store-level sales objectives. The role focuses on customer engagement, product presentation, data accuracy, and relationship building in line with TDF Diamonds and Gold’s service standards. Key Roles & Responsibilities • Achieve assigned monthly sales and savings scheme targets. • Convert walk-in customers into sales through effective product presentation and consultative selling. • Support store sales plans and assist in the execution of promotional and marketing campaigns. • Understand customer requirements and recommend appropriate jewellery solutions. • Build rapport with customers to ensure a positive in-store experience. • Assist in identifying and converting bridal and non-fixed bridal customers. • Focus on customer satisfaction, repeat visits, and long-term relationship building. • Generate leads through walk-ins, referrals, and existing customer databases. • Conduct timely follow-ups as guided to improve conversion and retention. • Ensure accurate collection and timely updating of customer information in designated TDF systems. • Support senior team members in maintaining sales and customer engagement records. • Participate in product, process, and sales training programs. • Support senior staff during high-value or complex sales situations when required. • Deliver consistent brand-aligned service with professionalism and transparency. • Encourage customers to share feedback, testimonials, and reviews post-purchase. • Contribute positively to the store environment and team culture.