Customer Support Associate - US Voice [Noida]
Stratus · stratus.com
New DelhiOn-siteEntry level0–3 yrs
The job in short
US inbound voice customer support for international BPO.
Customer supportBPO
Details
- Found
- 21 d ago · posted 2022-05-09
- Location as listed
- New Delhi, Delhi, IN
- Role
- Customer Service Representative
- Source
- The company’s own careers site
Full description
** Immediate Joining preferred**
This is a Noida based position for a Customer Service Representative. This is a pure customer service role.
Experience
0 - 3 years of experience in international BPO (US voice process preferred)
Education Class 12+
Skills Required
• Excellent English language skills are required (spoken & written)
• Good phone communications skills - be able to listen and respond appropriately
• Upbeat and positive personality
• Ability to work in a team
• Good problem solving skills
Roles & Responsibilities
• Handle International Inbound Calls (US).
• Resolve customer queries within the assigned time frame.
• Documents actions and resolutions
SALARY & BENEFITS
Salary Rs. 18,0000 - 25,000/month
Cab facility within 35 kms Noida, Sector 135
OTHER INFORMATION
Work/ shift times: 9.5 hours between [4:00pm to 7:00 am]
5 day week with Rotational Shifts/Consecutive Days off
Two rounds of client interviews & Test
In most cases, Offer Letters are issued within 48 hours
Candidates that can join immediately are preferred
Maximum Notice period 30 days
Online Interviews available on Google Meet
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