** Immediate Joining preferred** This is a Noida based position for a Technical Support Representative in a US Voice process Experience 1 years of experience in Tech Support in an international BPO (US voice process preferred) Education class 12+ Skills Required Excellent English language skills are required (spoken & written) Proficiency with MS Office Basic typing skills - above 25 wpm Good telephonic communications skills - be able to listen and respond appropriately Upbeat and positive personality Ability to work in a team Excellent problem solving skills Roles & Responsibilities Handle technical support on International Inbound Calls [US]. Resolve customer queries within the assigned time frame. Documents actions and resolutions SALARY & BENEFITS Salary Rs. 19,0000 - 38,000/month Cab facility is provided within 30kms of Sector 135, Noida OTHER INFORMATION Two rounds of client interviews In most cases, Offer Letters are issued on the same day Candidates that can join immediately are preferred Maximum Notice period 30 days Telephonic Interviews available on a case-by-case basis Work/ shift times: 5:30pm to 2:30am 5 day week with Rotational Shifts/ Days off