Company Description Caribou Media is a emerging Web Design and Development company located at Hyderabad, India. We provide complete web & mobile solutions Job Description Responsibilities · Define configuration specifications and business analysis requirements · Perform quality assurance · Define reporting and alerting requirements · Own and develop relationship with partners, working with them to optimize and enhance our integration · Help design, document and maintain system processes · Report on common sources of technical issues or questions and make recommendations to product team · Communicate key insights and findings to product team · Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer Requirements · Previous experience in Business / Systems Analysis or Quality Assurance · A degree in IT / Computer Science · Proven experience in eliciting requirements and testing · Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools · Solid experience in writing SQL queries · Basic knowledge in generating process documentation · Strong written and verbal communication skills including technical writing skills