Job Description Greetings from WinMax!!! We have an Immediate need for Technical Support for one of my Direct client based out at Austin, TX. Kindly go through the Job Description, if interested revert with your updated resume, contact details, expected rate and best time to reach you Job Title : Technical Support Location : Austin, TX Duration : 12 Months contract Job Description • Ability to communicate effectively • Comply with security guidelines and maintain confidentiality • Strong knowledge of MacOS and iOS software • Quickly assess problems • Help caffe team members with basic mac and iOS support • Ability to identify solutions for a large work group • Troubleshoots system problems and responsible for testing applications • Reports progress, status, and issues to project team • Work with project manager to meet deadlines • Communicates professionally with executives and team members Ability to approach problems flexibly • Proficient in Keynote, Pages, and Numbers and Strong knowledge of Excel • Ability to learn and adapt to new software • iCal calendar management • Ability to handle multiple tasks Qualifications Experience or Knowledge in IOS/ OSX or Mac OS Troubleshoot Additional Information All your information will be kept confidential according to EEO guidelines.