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Senior Automobile Service Trainer - Kolkata

APAC Talent Attraction
KolkataSenior
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From tomorrow’s email

Training Manager - Distribution Training
Tataaia · Kolkata · found 6 d ago

New openings the day they’re posted, at 8 am and 6 pm. Cancel anytime. Full refund within 7 days.

The job in short

Automobile service training.

Audit

Details

Found
24 d ago · posted 2024-02-04
Location as listed
Kolkata, IN
Role
Learning & Development / Trainer
Source
The company’s own careers site

Full description

Company Description One of the most admiring learning solutions companies in India and Africa, providing end to end new age learning solutions to 400+ Corporate clients across this region. We have over 3,000 learning and development specialists and their domain expertise in across 21 industry verticals. In terms of accolades, we have one Brandon Hall Gold Award for best unique sales training program in 2021, we are one of top 11 among India's great places to work in, 2019. Job Description Position Summary • Conduct Automobile Service Process Training • Conduct Automobile Service Process Audit • Conduct Class Room Training, On the Job Training & Coaching • Help Improve PSF scores (Post Sales Feedback) & CSI (Customer Satisfaction Index) scores • Help improve Dealer Service Processes & ensure efficiency • Responsible for handling approx. 30-35 Workshops • Travel across locations (20 -22 days) • Compile and Present Reports & Support HOD • Ensure that all the manpower at given location is trained Key Responsibilities • Conduct Class Room Training • Conducting On the Job Training • Conducting Coaching • Preparing Reports • Presentations Qualifications Function Training, Coaching, Audits Sub-Function Class Room Training, On the Job Training Qualification B.E / B .Tech (Preferred Automobile / Mechanical) Critical Behavioral Competencies Required Building Effective Teams Interpersonal Effectiveness Customer Focus People Development Drive For Results Taking Ownership Functional Excellence Timely Decision Making Withstanding Pressure Additional Information All your information will be kept confidential according to EEO guidelines.

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