Company Description This is Mandeep Singh from US IT Solutions. We offers services in IT staffing, Mobile development, Web development and Cloud computing . US IT Solutions work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description Supplement Enterprise Support Services-IT Service Desk during the rollout of new PCs, Microsoft Windows 10, & Office 2016 rollouts countywide. Three years previous IT Service Desk performing at a proficient level of experience in an IT Service Desk environment. Strong active listening skills Strong customer focus and very personable Proven troubleshooting and deduction skills to assist and resolve customer application, navigation and technical issues. Ability to recognize and adapt communications with the customers to a level the customer understands. Strong communication skills both written and verbal – able to fully document all ticket documentation at the time of the call. Additional Information Thanks and regards, Mandeep Singh 408-766-0000 Ext 435