Company Description This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. This is Priya Sharma from US IT solutions Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results. If interested, Kindly call me on 408-766-00-00 Ext 431 Job Description Implementing business processes in ServiceNow Proven experience in business process analysis, requirements development, implementation, testing and documentation Working knowledge of the application development life cycle Strong analytical and conceptual skills Proven working knowledge of business process improvement and process modeling Demonstrated strong written and verbal communication skills and experience with Microsoft Suite The ability to take complex end-user requirements to automated process workflow Ability to work independently and with a team Qualifications Description (including, but not limited to): 1. Managing business analysis work or projects with distinct deliverables to a solution 2. Identifying and documenting business processes, issues, value levers, metrics, and capabilities 3. Collecting, organizing, and analyzing data 4. Completing analysis and documentation of as-is capabilities 5. Conducting interviews to gather business requirements 6. Conducting industry, competitive and State analyses (strategic, financial, operational), business case development, as well as market research for benchmarking 7. Supporting required system go-live activities, including conversion, support desk, site support, training delivery, logistics management, etc. 8. Supporting change management and communications programs and activities 9. Performing PMO activities related to project time tracking, work plan updates, status reporting, service metric reporting, and related project administration tasks Additional Information Thanks & Regards Priya Sharma 408-766-0000 Ext 431 priya.sharma@)usitsol.com