Company Description This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Complete Job description: Position: Field Tech (Desk side) Support Analyst Location: Atlanta, GA 30303 Duration: 10+ Months Qualifications Skills and Qualifications: 5+ years' work experience (minimum) A+ Certification Strong customer service skills Proficient in understanding of network, wireless support (from end-user point of view) Knowledge of best practice security standards and techniques Prior experience with desk side support is a MUST. Microsoft Windows certification is a plus ITIL experience/certification is a plus Must have clean criminal record with the ability to pass finger-print background check Must be authorized to work in the Unites States. Must hold a valid drivers license. Education/Training: Minimum of Associate degree (preferred) 5+ years’ experience in field tech. support. Equivalent combination of education and experience will be considered. Additional Information All your information will be kept confidential according to EEO guidelines. Amrita Sharma Desk Phone: +1 631-649-1313 Ext- 735 amrita@)askitc.com