Company Description This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction. Job Description Complete Job description: Position: Desktop Specialist- Senior Location: Raleigh, NC Duration: 5 + Months Interview: In Person Only Qualifications • Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications. • Installing and imaging new computers and loading appropriate software for customers. • Installing local and network printers and other peripherals and configuration of same. • Migrating data and user profiles. • Documenting process and procedures related to technical field support activities. Short Description: Customer Desktop Support candidate needs technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Additional Information All your information will be kept confidential according to EEO guidelines. Amrita Sharma Desk Phone: +1 631-649-1313 Ext- 735 amrita@)askitc.com