Job Description SCOPE OF THE PROJECT: Responsible for the analysts, development, modification, installation, testing and maintenance of operating systems software. Possesses a strong understanding of systems programming, graphical user interfaces and control languages. Evaluates vendor supplied software packages and makes recommendations to IT management. Modifies and/or debugs vendor-supplied utilities and packages. Modifies, installs and prepares technical documentation for system software applications. Diagnoses, isolates and debugs software problems and performs problem resolution. Monitors systems capacity and performance, plans and executes disaster recovery procedures and provides Tier 2 technical support. DAILY DUTIES / RESPONSIBILITIES: • Z/OS OPERATION • Z/OS SUPPORT INCLUDING PROBLEM ANALYSIS AND RESOLUTION • PROVIDE TECHNICAL SUPPORT OF THE MAINFRAME INFRASTRUCTURE TO PROVIDE HIGH QUALITY CUSTOMER SERVICE AND MEET SLA EXPECTATIONS. • COLLABORATE AND LIAISE WITH OTHER UNITS AND SERVE AS A TECHNICAL RESOURCE AND SUBJECT MATTER EXPERT. • SIGNIFICANT INVOLVEMENT IN UPGRADE OF OPERATING SYSTEMS TO NEW RELEASE • SIGNIFICANT INVOLVEMENT IN UPGRADE OF THIRD PARTY SOFTWARE PRODUCTS TO NEW RELEASES • CONTRIBUTE TO RESEARCH AND DEVELOPMENT PROJECTS AS REQUIRED. REQUIRED EDUCATION: 10 YEARS OF PROGRESSIVE EXPERIENCE IN MAINFRAME TECHNICAL SUPPORT REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): Additional Information All your information will be kept confidential according to EEO guidelines.