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technical support voice , customer service , call center

Adeeba E Services Pvt Ltd · adeebaeservices.com
Kolkata
Apply on Adeeba E Services Pvt Ltd’s site

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The job in short

Call center technical support by voice.

Details

Found
24 d ago · posted 2016-12-17
Location as listed
Kolkata, WB, IN
Role
Customer Service Representative
Source
The company’s own careers site

Full description

Company Description Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand. Job Description Experienced candidates needed for Inbound Technical Support Process for US Shift. Job Role: Receiving Inbound calls from customers regarding printers, routers, e mails etc.. Analyzing the issues correctly and selling the relevant plans and software.. Candidates profile; Must have dialled in Outbound Tech process for more than 6 months. Must be able to close calls and take payments from the customers. Must be confident in pitching about the service plans to the customers. Must be very fluent in English. Must be Comfortable for Night shift. Benefits and facilities: Fixed Salary on 1st of every month In Salary Account+Huge Incentives. 24 leaves in a year+comp offs+b'day leaves Daily/Monthly Incentives Spot Incentives No Extension of Shift Timings Medical benefits Salary: Not a bar for a right candidate. Working Days:6 days Contact:HR @ 7686839463/ 9804149788 Qualifications Undergraduate Additional Information All your information will be kept confidential according to EEO guidelines.

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