Customer Support Engineer
Stem Xpert · stemxpert.com
South San FranciscoOn-siteEntry level2+ yrsContract
The job in short
Deskside IT support technician for HP/Dell laptops and desktops, onsite.
Customer support
Details
- Found
- 23 d ago · posted 2014-09-03
- Location as listed
- South San Francisco, CA, US
- Role
- IT Support / Helpdesk
- Source
- The company’s own careers site
Full description
Company Description
Job Description
Position - Customer Support Engineer
Location: South San Francisco, CA
Duration : 6 Months plus
This is for a Deskside Support Technician for an onsite support role. This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity, installs, removals, hardware replacement and complete system setup.
There is all some Inventory and equipment disposal required.
Standard Deskside Support. Hardware/software support for Desktops and laptops in office environment. Will require setup and removal of systems as well.
Skills required:
Proactive and able to work with little supervision
Excellent customer service skills
Excellent Documentation skills.
Experienced with Windows Windows 7 & Vista technical support, 2 years minimum preferred.
experience supporting Office/Outlook 2007 and 2010
Experience with Network connectivity (IP setup, adding network printers)
Experience with PC setup (imaging, configuration of Windows Platform software)
Experience with installing hardware (A+ Cert required)
Will work with clients face to face and via phone.
Able to work a 7:30am or 8am shift.
Standard 40 hour work week
Additional Information
For the more Information please contact me at 734-357-8988 or sathish dot balla at tekwissen dot com
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