Job Summary To assist the Student Leadership and Activities Department Staff Principal Accountabilities Assist with daily operations of Game Room and/or the SLA Front Office. • Assist SLA staff with activities/events held across campus (data coordination, venue design, set-up, program implementation, break down). • Observe appropriate dress codes as set by SLA. • Possess and demonstrates excellent telephone etiquette and provides superior customer service. • Assist the department with student, staff/faculty, and community events within the student center. • Report damage or theft to the SLA staff immediately. • Serve as a communication liaison between students and SLA staff. • Maintain acceptable work standards. • Provide prompt, courteous and efficient customer service. • Effectively address questions or problems presented, or make appropriate referral. • Respect confidentiality. • Be friendly, cooperative, and appreciative to other personnel. • Support other staff members. • Act professionally and as a SLA representative. • Ability to establish and maintain effective working relationships with other employees and the public. • Other duties as assigned.