Stock Control Associate As a Stock Control Associate, your focus is on achieving high levels of customer service and inventory management. You are expected to: Manage and maintain inventory of customer’s stock management system (ERP) with NewCold’s WMS (Corax). Address inventory adjustments timely and accurately. Investigate OS D through reviewing documentation, track and trace, and physical counts. Report OS D investigation findings to customers and perform root cause analysis of errors found during investigation. Provide accurate and timely information on inventory and maintain frequent contact on progress, priorities, defects, and bottlenecks. Monitor inventory using housekeeping tools in Corax and Power BI to ensure that the quality commitments with NewCold customer needs are being met and exceeded. Complete necessary administrative work for inventory management process and ensure accuracy. Support Stock Control team and other departments in all efforts to provide a high level of service to NewCold customers. Experience 2+ years of experience of inventory management and warehouse receiving. 2+ years of experience using Warehouse Management Systems 1+ years of experience in temperature-controlled logistics (Food/groceries) Customer Service Skills including confident, articulate, and professional speaking and writing abilities. Proficient in the use of Microsoft Applications (Outlook, Excel Word). Education/Certification High School Diploma or GED. HAACP Training Accreditation preferred but not require New job description here