You will perform customer service activities including receiving and entering of telephone orders, answering questions, resolving challenges and tracing of order status or product shipments Performs Counter Sales serving customers who come into the retail store You will work closely with and provides sales support to Outside Sales team\ Evaluates and recommends appropriate product, equipment, and/or programs You will promote 'add-on' sales of gases and high margin hard goods accessories Counter Person / In Store Sales Representative’s conduct product demonstrations Maintains customer records and files, including accurate account setup and pricing You will perform outbound calls to Retail and small 'B' customers Sells product at minimum discount to achieve target margins Backup Relief Truck Driver duties as needed